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Inspirational Content Creator Terms & Conditions:

Welcome to the FLOW Community! Our mission is to create a space filled with LOVE and RESPECT, where individuals can share their authentic stories and inspire others. By participating as a content creator (including by posting content on our platform or by participating in our FLOWCasts), you agree to the following terms and conditions.

In these terms and conditions, FLOW Community, we, us or our means FLOW With Community Ltd, and you or your means you as a content creator or participant on our platform.

1. Content Review and Curation:

    -All content creators must be at least 18 years old.

    - All content submitted by creators will be reviewed and curated by the FLOW Community team.

    - Content must adhere to our core values of LOVE and RESPECT.

    - FLOW Community reserves the right, at our discretion, to not publish any content that we deem misaligned with our mission and values.

    - Our platform is a criticism-free and judgment-free zone; all content should reflect this ethos.

2. Use of Personal Images and Creative Creations:

    - Personal data (including images  and videos of you will be handled in accordance with our Privacy Policy at www.flowwithcommunity.com/privacy-policy.

3. Content Guidelines:

    - Please refrain from sharing content related to politics, war or specific religions.

    - Focus on themes of personal development, collective growth, and inspiring others.

    - Content can include, but is not limited to, your creations, passions, life journeys, personal growth, and anything else that aims to inspire the world.

4. Purpose of Content:

    - All content should aim to empower others, ignite creativity, and inspire positive change.

    - Contributions should foster a sense of community and shared learning.

5. Content Submission:

    - You are encouraged to share as much content as you wish, provided it aligns with our guidelines.

    - Submissions should be original and authentically represent your personal experiences and insights.

    - The content you post is your responsibility. If any user of the platform sees content that they believe does not comply with these terms and conditions, they can report it to us and we may remove the content.

6. Intellectual Property:

    - By submitting content on the platform and by participating in our FLOWCasts, you confirm that you own all the necessary rights in and to the content, or have the consent or permission from the owner of the content to use it and to post in on the platform.

    - You grant FLOW Community a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, distribute, and display your content on our platform and our social media channels, and for marketing purposes.

    - By submitting content, you grant FLOW Community the right to use your images and creations for media marketing purposes, including to promote our community's authentic storytelling. This use for marketing purposes is limited to our own marketing efforts (whether by us our through our personnel) and aims to share your inspiring stories with a broader audience.

Our content (including FLOWCasts):

    - Any right not expressly granted to you in these terms and conditions remains the right of us or the respective rights holders. This means, that using the platform does not give you ownership of any intellectual property rights in the content you access (including any branding used on or displayed in the platform).

    - We may invite you to participate in podcasts or similar projects which are created and run by us. You acknowledge and agree that we own all intellectual property rights (including copyright) in any content created through such podcasts or similar projects. To the extent that intellectual property rights (including copyright) in any content created through such podcasts or similar projects does not automatically vest in us, you agree to do all things reasonably required by us to ensure such vesting.

    - By accepting these terms, you consent to us:

(b) taking photographs, film, or other pictorial and audio recordings of you, in any medium (Material);

(c) using, reproducing, publishing, communicating or broadcasting the Material whether altered or enhanced or in conjunction with any other images or text in any form (including in on our platform, social media and/or digital media, and/or in any publication, poster or presentation) for advertising, marketing, informational, promotional, fundraising or any other commercial purpose; and

(d) providing the Material to any third party, including media organisations and our partners for their use as they see fit.

    - You agree that we own the copyright and related rights in the Material and that you have no right to inspect or approve the finished product that may be used.

    - You agree that you will not be paid or receive any benefits or royalties for appearing in the Materials unless otherwise agreed between us. 

    - You do not object to us storing copies of the Materials for as long as necessary to fulfil the above purposes or to storing your contact details on our database in case we need to contact you.

    - You understand you can withdraw your consent to future use of your image at any time, but not so as to require us to remove your image from Materials that have already been produced. You understand this will not affect the lawfulness of any processing carried out by us before you withdraw your consent to use of your image, and they may still appear in printed or electronic material which has already been produced or disseminated. 

You can withdraw your consent by contacting us at connect@flowwithcommunity.com.

7. Respect for Privacy:

    - You must ensure that any content shared does not violate the privacy rights of others.

    - You must obtain all necessary consents or permissions if your content includes personal data of individuals other than yourself.

8. Content Removal:

    - FLOW Community reserves the right to remove any content that violates these terms and conditions or is otherwise deemed inappropriate.

    - Content removal decisions are at the sole discretion of the FLOW Community team and are final.

9. Amendments:

    - These terms and conditions may be amended by us from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of changes to these terms and conditions by email.

    - Continued participation on the platform as a content creator constitutes acceptance of any such changes.

10. Contact Information:

    - If you have any questions or need clarification on these terms, please contact the FLOW Community team at connect@flowwithcommunity.com 

By submitting content to FLOW with community Ltd, you agree to adhere to these terms and conditions, ensuring that our platform remains a supportive and inspiring environment for all. Thank you for contributing to our mission of spreading love, respect, and inspiration.

Guidance and Support

If you need any guidance on how to get started with your FLOW post, you can download the following document [ INSPIRATIONAL CONTENT CREATOR GUIDE ] to receive some inspiration.

If you have difficulty putting all the information together to share, the FLOW Community team is here to help. We can assist in crafting your narrative by taking all your responses to the topics and creating a document that you can be proud to share, so please fill out the GUIDE FORM. We will send you a draft beforehand to ensure you are happy with it and ready to share it. Remember, your storytelling will be even more authentic if you include any pictures or images that match your narrative, so please feel free to send them over, and we will display them to suit your story.

 

We are here to support you in creating content that inspires and empowers our community. Thank you for being a part of FLOW Community!

11. Other points:

    - Nothing in these terms and conditions confers or is intended to confer any right to enforce any of its terms on any person who is not a party to it.

    - You agree that this release is governed by the laws of England and Wales and you submit to the exclusive jurisdiction of the courts of England and Wales.

    - These terms and conditions are supplementary to the terms and conditions governing your account on the platform available at (https://www.flowwithcommunity.com/privacy-policy). The exclusions to and limitations on our liability under the terms and conditions governing your account on the platform apply any liability arising from or in connection with these terms and conditions.

Premium Membership Plan: Terms and Conditions

Introduction:

Welcome to the FLOW Premium Membership Plan. By subscribing to our premium membership, you agree to the following terms and conditions. The main purpose of this plan is to support our platform development, enabling us to continue bringing our offerings to the world and making a positive impact.

Membership Benefits:

As a FLOW Premium member, you will receive the following benefits:

1. Discount on Events, Services & Shop: Enjoy exclusive discounts on our events, services, and shop items.
2. Access to Exclusive FLOW Events: Get invitations to members-only FLOW events.
3. Community Members Access: Engage with our vibrant community of like-minded individuals.
4. One Coaching Session Included: Receive one complimentary coaching session (worth £55) - Only with annual plan.
5. Content Creator Support:
   - 1:1 Content Creator Support
   - Get priority sharing for your content on our socials (Jump the Queue); 1 post per month & subject to the amount of other PREMIUM members posts on the queue. 

Membership Fee:

The membership fee is £5.00 per month. This fee is subject to change, and members will be notified of any changes in advance.

 

Cancellation Policy:

You can cancel your membership at any time. Upon cancellation, you will continue to have access to the premium benefits until the end of your current billing period. No refunds will be issued for partial months.

Legal Terms and Conditions:

1. Agreement to Terms: By subscribing to the FLOW Premium Membership Plan, you agree to be bound by these terms and conditions.

2. Payment and Billing: 
   - Membership fees will be billed monthly to the payment method you provide.
   - It is your responsibility to ensure that your payment information is accurate and up to date.
   - If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not cancel your account, we may suspend your access to the premium benefits until we have successfully charged a valid payment method.

3. Renewal and Cancellation: 
   - Your membership will automatically renew each month unless you cancel it before the renewal date.
   - You can cancel your membership at any time through your account settings.

4. Modifications to the Service and Prices: 
   - We reserve the right to modify or discontinue, temporarily or permanently, the service (or any part thereof) with or without notice.
   - Prices for all services, including membership fees, are subject to change upon 30 days’ notice from us. Such notice may be provided at any time by posting the changes to the FLOW website or via email.

5. Refunds: All fees paid and charges made prior to cancellation are non-refundable. If you cancel your membership, you will retain access to the premium benefits until the end of your current billing period.

6. Limitation of Liability: 
   - To the maximum extent permitted by applicable law, FLOW shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the services; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from our services; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party; (e) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the services; and/or (f) the defamatory, offensive, or illegal conduct of any third party.

7. Governing Law: These terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

8. Dispute Resolution: Any disputes arising out of or relating to these terms shall be resolved exclusively through binding arbitration, per the rules of the Arbitration Act 1996, in London, UK.

9. Severability: If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining provisions will otherwise remain in full force and effect and enforceable.

10. Entire Agreement: These terms constitute the entire agreement between you and FLOW with community Ltd regarding the membership plan, and supersede all prior agreements, understandings, or representations.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at connect@flowwithcommunity.com 

By subscribing to the FLOW Premium Membership Plan, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

PRIVACY POLICY

FLOW With Community Ltd, a company registered in England and Wales, with company number 15589021 (we, us or our), understands that protecting your personal data is important. This Privacy Policy sets out our commitment to protecting the privacy of personal data provided to us, or otherwise collected by us when providing our website (Services) or when otherwise interacting with you. 

It is important that you read this Privacy Policy together with any other detailed privacy notices we may provide when we are collecting or processing personal data about you so that you understand our privacy practices in relation to your data.

The information we collect

Personal data: is information that relates to an identified or identifiable individual.

We may collect, use, store and disclose different kinds of personal data about you which we have listed below: 

  • Identity Data including first name, middle name, last name, gender, job title, marital status and images of you. 

  • Contact Data including billing address, delivery address, email address and telephone numbers.

  • Financial Data including bank account and payment card details (through our third party payment processors, Paypal and Wix Payments).

  • Transaction Data including details about payments from you to us and other details of products and services you have purchased from us.

  • Technical and Usage Data including internet protocol (IP) address, your login data, your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behaviour, information about your access and use of our website, including through the use of Internet cookies, your communications with our website, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider.

  • Profile Data including your username and password for our Services, profile picture, purchases or orders you have made with us, support requests you have made, content you post, send, receive and share through our platform, information you have shared with our social media platforms, your interests, preferences, feedback and survey responses.  

  • Interaction Data including information you provide to us when you participate in any interactive features of our Services, including surveys, contests, promotions, activities or events.  

  • Marketing and Communications Data including your preferences in receiving marketing from us and our third parties and your communication preferences.

  • Professional data including where you are a worker of ours or applying for a role with us, your professional history such as your previous positions and professional experience. 

  • Special Categories of Personal Data is a special category of personal data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not actively request special categories of data about you, nor do we collect any information about criminal convictions and offences. However, in the course of providing our Services, we may collect, or come across such special categories of personal data, in different situations including where you share your personal experiences through our Services, either on podcasts with us or through content you post on our website. The types of special categories we may have access to are health information, political opinions, religious or philosophical beliefs and details about your race or ethnicity. 

 

How we collect personal data

We collect personal data in a variety of ways, including:

  • Directly: We collect personal data which you directly provide to us, including when you register for an account, through the ‘contact us’ form on our website or when you request our assistance via email, or over the telephone.

  • Indirectly: We may collect personal data which you indirectly provide to us while interacting with us, such as when you use our website, where you are a guest on our podcasts, in emails, over the telephone and in your online enquiries.

  • From third parties: We collect personal data from third parties, such as details of your use of our website from our analytics and cookie providers and marketing providers. See the “Cookies” section below for more detail on the use of cookies.

  • From publicly available sources: We collect personal data from publicly available resources such as Companies House and professional networking sites such as LinkedIn.

 

Purposes and legal bases for processing

We collect and process personal data about you only where we have legal bases for doing so under applicable laws. We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate. Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please reach out to us if you need further details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the information below.  

Purpose of use / disclosure

To enable you to access and use our website, including to provide you with a login.

Type of Data

  • Identity Data

  • Contact Data

Legal Basis for processing

  • Performance of a contract with you

Purpose of use / disclosure

To provide our Services to you, including to register your attendance at our events.

Type of Data

  • Identity Data

  • Contact Data

  • Transaction Data

Legal Basis for processing

  • Performance of a contract with you

Purpose of use / disclosure

To contact and communicate with you about our Services including in response to any support requests you lodge with us or other enquiries you make with us.

Type of Data

  • Identity Data

  • Contact Data

  • Profile Data

Legal Basis for processing

  • Performance of a contract with you

Purpose of use / disclosure

To contact and communicate with you about any enquiries you make with us via our website.

Type of Data

  • Identity Data

  • Contact Data

Legal Basis for processing

  • Legitimate interests: to ensure we provide the best client experience we can offer by answering all of your questions.

Purpose of use / disclosure

For internal record keeping, administrative, invoicing and billing purposes.

Type of Data

  • Identity Data

  • Contact Data

  • Financial Data

  • Transaction Data

Legal Basis for processing

  • Performance of a contract with you

  • To comply with a legal obligation

  • Legitimate interests: to recover debts due to us and ensure we can notify you about changes to our terms and conditions and any other administrative points.

Purpose of use / disclosure

For analytics, market research and business development, including to operate and improve our Services, associated applications and associated social media platforms.

Type of Data

  • Profile Data

  • Technical and usage Data

Legal Basis for processing

  • Legitimate interests: to keep our website updated and relevant, to develop our business, improve our Services and to inform our marketing strategy

Purpose of use / disclosure

For advertising and marketing, including to send you promotional information about our events and experiences and information that we consider may be of interest to you.

Type of Data

  • Identity Data

  • Contact Data

  • Technical and usage Data

  • Profile Data

  • Marketing and communications Data

Legal Basis for processing

  • Legitimate interests: to develop our Services and grow our business

Purpose of use / disclosure

To run promotions, competitions and/or offer additional benefits to you.

Type of Data

  • Identity Data

  • Contact Data

  • Profile Data

  • Interaction Data

  • Marketing and communications Data

Legal Basis for processing

  • Legitimate interests: to facilitate engagement with our business and grow our business

Purpose of use / disclosure

If you have applied to work with us; to consider your application.

Type of Data

  • Identity Data

  • Contact Data

  • Professional Data

Legal Basis for processing

  • Legitimate interests: to consider your employment application

Purpose of use / disclosure

To comply with our legal obligations or if otherwise required or authorised by law. 

Type of Data

  • All relevant Personal Data

Legal Basis for processing

  • To comply with a legal obligation

If you have consented to our use of data about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place. Where we are using your data because we or a third party have a legitimate interest to do so, you have the right to object to that use though, in some cases, this may mean no longer using our services. Further information about your rights is available below.

Our disclosures of personal data to third parties

We may disclose personal data to:

  • our employees, contractors and/or related entities;

  • IT service providers, data storage, web-hosting and server providers such as Wix;

  • marketing or advertising providers such as Wix;

  • professional advisors, bankers, auditors, our insurers and insurance brokers;

  • payment systems operators such as PayPal;

  • our existing or potential agents or business partners;

  • sponsors or promoters of any promotions or competition we run;

  • anyone to whom our business or assets (or any part of them) are, or may (in good faith) be, transferred;

  • courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to you;

  • courts, tribunals, regulatory authorities and law enforcement officers, as required or authorised by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights; 

  • third parties to collect and process data, such as Google Analytics (To find out how Google uses data when you use third party websites or applications, please see www.google.com/policies/privacy/partners/ or any other URL Google may use from time to time), Meta Pixel or other relevant analytics businesses; and

  • any other third parties as required or permitted by law, such as where we receive a summons.

 

Google Analytics: We have enabled Google Analytics Advertising Features including Remarketing Features, Advertising Reporting Features, Demographics and Interest Reports, Store Visits, and Google Display Network Impression reporting. We and third-party vendors use first-party cookies (such as the Google Analytics cookie) or other first-party identifiers, and third-party cookies (such as Google advertising cookies) or other third-party identifiers together. 

You can opt-out of Google Analytics Advertising Features including using a Google Analytics Opt-out Browser add-on found here. To opt-out of personalised ad delivery on the Google content network, please visit Google’s Ads Preferences Manager here or if you wish to opt-out permanently even when all cookies are deleted from your browser you can install their plugin here. To opt out of interest-based ads on mobile devices, please follow these instructions for your mobile device: On android open the Google Settings app on your device and select “ads” to control the settings. On iOS devices with iOS 6 and above use Apple’s advertising identifier. To learn more about limiting ad tracking using this identifier, visit the settings menu on your device.

 

Overseas transfers

Where we disclose personal data to the third parties listed above, these third parties may store, transfer or access personal data outside of the United Kingdom, including Israel. The level of data protection in countries outside of the United Kingdom may be less comprehensive than what is offered in the United Kingdom. Where we transfer your personal data outside of the United Kingdom, we will perform those transfers using appropriate safeguards in accordance with the requirements of applicable data protection laws and we will protect the transferred personal data in accordance with this Privacy Policy. This includes:

  • only transferring your personal data to countries that have been deemed by applicable data protection laws to provide an adequate level of protection for personal data; or

  • including standard contractual clauses in our agreements with third parties that are overseas.

 

Data retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

Your rights and controlling your personal data

Your choice: Please read this Privacy Policy carefully. If you provide personal data to us, you understand we will collect, hold, use and disclose your personal data in accordance with this Privacy Policy. You do not have to provide personal data to us, however, if you do not, it may affect our ability to provide our Services to you and your use of our Services.

Information from third parties: If we receive personal data about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal data about somebody else, you represent and warrant that you have such person’s consent to provide the personal data to us. 

Access, correction, processing and portability: You may request details of the personal data that we hold about you and how we process it (commonly known as a “data subject request”). You may also have a right in accordance with applicable data protection law to have your personal data rectified or deleted, to restrict our processing of that information, to object to decisions being made based on automated processing where the decision will produce a legal effect or a similarly significant effect on you, to stop unauthorised transfers of your personal data to a third party and, in some circumstances, to have personal data relating to you transferred to you or another organisation. 

Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.

Withdraw consent: Where we are relying on consent to process your personal data, you have the right to withdraw your consent at any time. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent. 

Complaints: If you wish to make a complaint, please contact us using the details below and provide us with full details of the complaint. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.  

 

Storage and security

We are committed to ensuring that the personal data we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures, to safeguard and secure personal data and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

While we are committed to security, we cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk. 

 

Cookies

We may use cookies on our website from time to time. Cookies are text files placed in your computer's browser to store your preferences and to provide a better user experience. Cookies, by themselves, do not tell us your email address or other personally identifiable information. If you choose to provide our online services with personal data, this data may be linked to the data stored in the cookie. Where required by law, we will always seek your consent before placing any non-essential cookies on your device. For more information about the cookies we use, or to update your consent preferences, please see our Cookie Policy available at https://www.flowwithcommunity.com/privacy-policy.

 

Links to other websites

Our website may contain links to other party’s websites. We do not have any control over those websites and we are not responsible for the protection and privacy of any personal data which you provide whilst visiting those websites. Those websites are not governed by this Privacy Policy.

Amendments

We may change this Privacy Notice from time to time. We will notify you if we make a significant change to this Privacy Notice, by contacting you through the contact details you have provided to us and by publishing an updated version on our website. For any questions or notices, please contact us at:

 

FLOW With Community Ltd, a company registered in England and Wales, with company number 15589021.

 

Email: connect@flowwithcommunity.com

 

Last update: 6 November 2024 

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